to be able to realize how i am truly blessed each day God has given me to live
Such questions are fairly typical of those you will be presented with when applying for a job
As with most things, it is all about preparation. If you fail to prepare then be prepared to fail. There are many 'standard' questions. There are no standard answers as most are asking about you personally. Because of that no one but yourself can answer many of the questions you will be asked. Think about such questions in advance and have your answers ready. There are many sources of the type of questions you may be presented with. The internet and your local library being the main ones. Be positive; do not repeat what you have read in books or on the Internet. By all means read sample answers but do not repeat them verbatim. The person interviewing you will have read all those answers too.
There is more to having a successful job interview than just answering the questions asked. Many would say much more. First impressions count for far more than many realise.
Dress for the part. Be punctual and polite. Listen to what is being said. Answer only the question asked. (Don't ramble)
In order to make a customer satisfied you need to address their needs. Too often do salespeople address every product/option available. Ask the customer probing questions to find out about their needs. Based on their needs, fit them into the best product for such. Be honest in regards to benefits/drawbacks in these particular options. Offer follow up if necessary. (If a large ticket, low volume product - follow up is a necessity)
i want to be a call center agent apparently because i want to enhance my abilities in communication and interpersonal skills. and with this kind of job i can help my parent to have an extra income..
I think there is no difference. Either a person is ethical and makes ethical choices or they are not.
Personal ethics are the code of values one holds in everyday life. Professional ethics is the suspension of these for pay (e.g., a public health nurse, opposed to contraception, promotes condom use as a condition of her job).
Professional ethics, such as honesty, responsibility, and reliability are very much the same as personal ethics; I personally don't differentiate. Where personal and professional ethics may differentiate is when ethics that arise in a professional setting that normally don't occur in a personal setting. The example of a professional nurse who is personally opposed to birth control is required to promote use of condoms is no different that an employee required to assist an employer cheating on their taxes; either you give up you personal ethics to do the job (in other words, conveniently no longer hold those ethics), or you stand by your personal ethics and must find other employment (stand by your ethics). Such professional ethical decisions won't normally be encountered in personal life because if you hold these ethical principals, the question of what you will choose doesn't occur. If your personal ethics don't transfer to your professional life, then you don't really have those ethics; ethics aren't a matter of convenience.
Personal ethics held and applied in your personal life do regularly come up in your professional setting with regard to how you treat the people in the professional setting. Again, if you don't use those ethics in your professional life, then you don't really have those ethics.